Customer relationship management : a strategic imperative in the world of e-business

Price: 14.00 USD

Toronto ; New York: Wiley, 2000. Octavo glossy color illus dark DJ; xxviii, 345 p. : ill. ; 24 cm; bibliographical references. A Very Nice copy. || Customer relations -- Management. Electronic commerce. Relations avec la clientèle -- Gestion. MUSTERI ILISKILERI -- YONETIM. ELEKTRONIK TICARET. First edition, first printing (full number line). Fine in Fine DJ. Neat owner name in pen to front free endpaper.

ISBN: 0471644099


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